Privacy Policy
Last Updated: August 19, 2026
This Privacy Policy explains how Forward Horizon Tech Limited ("we", "us", or "our") collects, uses, and protects your information when you use LingoFlow ("Service", "App"). By using LingoFlow, you agree to the practices described in this policy.
1. Information We Collect
- Account Information: When you sign in via Sign in with Apple or Google Sign-In, we receive basic identifiers (such as user ID, name, or email) to manage your account. You may also use the app as a guest.
- Voice & Text Data: Audio recorded via your microphone during live translation sessions and text you input for translation, back-translation checks, or conversation summaries.
- Device & Diagnostics: Device model, OS version, IP address, and anonymous crash logs used to troubleshoot technical errors and improve stability.
2. How We Use Information
- To provide live voice translation, speech transcription, text translation, and conversation summaries.
- To securely synchronize your translation history and transcripts across your devices.
- To manage accounts, subscriptions, and customer support inquiries.
- To detect bugs, prevent misuse, and maintain app reliability.
3. Sharing of Information
We do not sell, rent, or trade your personal or audio data. We only share information with:
- Service Providers: Secure cloud infrastructure and translation service providers strictly to process and return translation results.
- Apple & Google: For authentication and processing in-app purchases or subscriptions via the Apple App Store.
- Legal Requirements: When required by applicable law, court order, or governmental regulations.
4. Device Permissions
- Microphone: Required to capture audio for real-time speech translation.
- Speech Recognition: Required to transcribe spoken words into text.
- Network: Required to access online translation services and cloud sync.
5. Data Storage, Retention & Deletion
Your data is protected with industry-standard encryption in transit (TLS) and at rest. Cloud-synced records are retained while your account remains active.
Account and Data Deletion: You can delete your translation history or permanently delete your account and all associated cloud data at any time directly in the app settings (Settings > Account > Delete Account) or by contacting us at forwardhorizontech@icloud.com.
6. In-App Purchases & Subscriptions
Subscriptions are billed through your Apple ID account. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing cycle. You can manage or cancel your subscription anytime in your Apple ID Account Settings.
7. Children's Privacy
LingoFlow is not intended for children under 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us: